Terms of Purchase

These official Terms of Purchase constitute the legally binding transaction agreement terms between individual purchasing consumers and our global cross-border e-commerce platform focusing on mosquito control product retail business once users finish successful order payment settlement on our website. All shopping behaviors including website browsing, product adding into shopping cart and final payment checkout conducted on our platform represent purchasers’ full voluntary acceptance and recognition of all clauses written inside this Terms of Purchase document, together with linked auxiliary official policies consisting of Shipping Policy, Refund Policy, Privacy Policy and Customer Service Policy which are deemed as inseparable supplementary binding components of whole purchase transaction agreement.

All commodity trading activities on our site adopt United States Dollar as the exclusive unified settlement currency for all order amount calculation and final payment clearing; all displayed commodity selling prices have fully contained core product cost without any additional compulsory shipping charge thanks to our fixed full free global shipping service covering every valid paid order as clearly defined in independent Shipping Policy file. Every finished paid order forms formal legal purchase contract relation between shopper and our platform regulated by this set of purchase terms and relevant attached official policy provisions.

All product text introduction, functional parameter description and matching scene pictures displayed on respective commodity detail pages are compiled based on actual product physical attributes focusing on our core fragrance-free, spray-free, skin-safe one-button operated mosquito repellent product series; we strive to keep all displayed commodity information consistent with real item specification within reasonable industrial production allowable minor error range caused by raw material batch difference or routine craft adjustment. Our platform reserves the legitimate right to revise displayed product selling price regularly according to raw material cost fluctuation and periodic platform preferential sales activity setup, with real-time effective price always subject to the final checkout amount showing on settlement page when users complete payment operation.

Once purchasers finish full payment for selected items following real-time checkout displayed price, the confirmed transaction price of corresponding order cannot be arbitrarily altered by either party afterward under normal transaction circumstance; price adjustment requirement proposed by consumers due to subsequent post-purchase commodity official price reduction will not constitute valid reason for unilateral order cancellation or partial fund refund application unless special preferential compensation scheme is officially released and announced by our platform management department aiming at relevant orders separately. All promotional discount activities launched periodically on our site shall follow respective activity specific rule published on corresponding activity page which forms temporary supplementary clause of this Terms of Purchase during active promotion duration.

A formal valid order is officially generated immediately after customers complete full payment transfer successfully through platform’s cooperated licensed third-party payment service providers and our internal financial system receives verified payment arrival notice. After effective order generation, our warehouse department executes standardized goods preparation work following Shipping Policy’s fixed one to three working-day outbound processing cycle counting from payment confirmation date, finishing commodity picking, inspection and sealed packaging before handing over parcels to contracted international logistics suppliers for subsequent six-to-twelve calendar day global transit and delivery arrangement to purchaser’s designated receiving address filled in at checkout phase.

Purchasers bear full responsibility to guarantee the receiving address information submitted during checkout is complete, accurate and available for normal last-mile parcel delivery; all delivery abnormality generated from wrong, incomplete or expired receiving location data shall be solved following abnormal delivery handling rules written inside Shipping Policy with relevant secondary re-delivery arrangement still covered under our free global shipping commitment without extra delivery cost collected from buyers. Any voluntary unilateral order cancellation application submitted by users before goods formal outbound dispatch can be processed for full refund implementation complying with Refund Policy’s fund settlement standard and five-to-ten working-day refund processing cycle regulation.

After purchasers receive physically delivered ordered commodities, the sixty natural-day valid return protection window stipulated in Refund Policy starts counting from parcel receipt sign-off date, during which eligible buyers enjoy the right to initiate formal return application for intact purchased products complying with return qualification requirement set by official rules. All approved return shipments enjoy complimentary return delivery service fully covered by our platform without return freight cost charged to consumers, and after returned items pass incoming warehouse inspection verification our financial department finishes corresponding refund remittance within fixed five to ten working-day processing window under original USD transaction currency standard.

Unilateral return request submitted by buyers exceeding sixty-day valid return period will not gain regular return approval under conventional purchase terms except special exception case individually authorized by our aftersales management team after detailed application content review. Partial damaged goods caused by improper personal usage from purchasers will be judged as ineligible full return situation per return standard clauses with corresponding disposal plan implemented following partial refund specification recorded inside Refund Policy document.

Neither contracting party shall bear default compensation liability for transaction execution delay or partial service inability triggered by objective force majeure incidents out of reasonable controllable scope including large-scale natural disasters, cross-border international transportation route emergency shutdown and official regional temporary regulatory policy adjustment which directly affect warehouse outbound or global logistics normal transit progress. Relevant affected order arrangement will be negotiated reasonably between two parties based on actual abnormal impact situation after force majeure circumstance elimination.

Our platform reserves the independent right to carry out reasonable clause revision and content update on this Terms of Purchase document for long-term business development demand; all newly revised purchase terms content will be fully published on this dedicated Terms of Purchase page to take binding effect for all subsequent newly generated orders after update release, while orders confirmed and fully paid before policy revision implementation still follow original version purchase terms signed at respective order establishment moment.