Privacy Policy

This Privacy Policy officially clarifies all rules regarding collection, storage, utilization and protection of user personal information generated during consumers browsing, registering accounts and completing purchase transactions on our mosquito repellent e-commerce retail platform, acting as the authoritative legal specification governing our whole user data management system. We abide by core personal information protection principles including legality, necessity and confidentiality throughout all user data handling procedures, only gathering necessary user information closely related to platform shopping service provision and never arbitrarily collecting irrelevant private data out of normal business service demand scope. All user personal data collected by our system will be processed strictly following this published policy content without unauthorized undisclosed external data transfer operation.

All information management work is carried out under the premise of protecting global user personal privacy security, and we formulate complete internal data access authority control system to restrict different post staff’s obtainable user information scope based on respective job responsibility requirement, effectively preventing unnecessary internal information leakage risk caused by excessive data access permission allocation. The unified United States Dollar currency settlement setup on our website will not trigger extra unrelated financial private information collection beyond payment confirmation essential data required for normal order fund clearing work.

The user information collected by our platform is split into three major classification groups: basic voluntary submitted personal data, automatically collected browsing technical data and payment related essential transaction information, with each category collected for targeted standardized business service objective respectively.

First category refers to active voluntarily filled-in information submitted by users when finishing account registration, order checkout or aftersales service application, including recipient receiving address details used for global free shipping arrangement, user contact prompt information needed for order abnormal situation notification and necessary identity hint content required for sixty-day return service qualification verification. Such data collection is essential to guarantee smooth execution of our fixed free worldwide shipping service, six-to-twelve-day regular delivery arrangement and standardized aftersales return refund clauses written in our corresponding Shipping Policy and Refund Policy documents.

Second classification consists of passive automatically gathered browsing technical information via standard website access technology during users visiting our site, including terminal device model, network access environment parameters, page browsing track record and access time log data; such technical data is applied for optimizing website page loading stability, improving product category layout rationality and upgrading overall user browsing experience without capturing sensitive private identification details irrelevant to site operation.

Third part covers minimal necessary payment information transmitted via third-party licensed payment channels during checkout settlement; our platform does not directly store complete full financial card sensitive details, only reserving partial transaction verification data needed for post-purchase order matching and possible subsequent refund implementation within regulated data protection standard. All payment data storage strictly follows financial privacy protection norms to avoid sensitive fund information exposure risk.

All collected user information can only be utilized within the following legally permitted service-related usage range defined in this Privacy Policy. Primary usage purpose covers completing core e-commerce service links including order warehouse outbound processing, global free logistics distribution coordination, sixty-day aftersales return application verification and five-to-ten working-day refund fund matching operation, ensuring our committed shopping service clauses can be fully implemented as promised to consumers.

Secondary reasonable information usage includes sending necessary platform service notification such as order outbound success alert, parcel logistics abnormal prompt and return approval result reminder via official platform internal message channel; we never utilize reserved user data for unsolicited excessive commercial promotion message delivery without obtaining users’ separate voluntary authorization in advance. In addition, aggregated anonymized user consumption statistical data after complete personal sensitive information desensitization processing can be adopted by our internal market research team for product assortment optimization and platform service upgrade planning, and anonymized statistical content cannot be traced back to any specific individual user identity information under any circumstance.

We will never sell, rent or trade original non-anonymized user personal information to irrelevant third-party commercial institutions for independent commercial profit purpose under all regular operational scenarios.

All platform registered users enjoy multiple legitimate data management rights concerning their stored personal information including information access right, content correction right and personal data deletion application right as specified inside this policy. Users can enter personal account management center to check all reserved private information generated from their historical shopping activities and submit modification request for wrong receiving address or outdated contact content whenever needed to guarantee accurate data matching for subsequent order delivery and aftersales service.

If users decide to terminate long-term platform account usage and apply for permanent clearing of their stored personal information records, they can launch formal data deletion application via official customer service entrance; our data management department will complete eligible information erasure work after application validity review following preset internal processing schedule. Concerning anonymized aggregated statistical data separated from individual user identity information, such processed data does not support targeted single-user deletion requirement due to already finished desensitization treatment in accordance with data protection rules.

We deploy multi-layer technical security protection measures covering network firewall setup, information encryption storage technology and periodic system security vulnerability inspection to defend stored user private data against external unauthorized hacking intrusion and accidental information loss risk. Meanwhile internal personnel confidentiality management regulations restrict employee’s private data downloading and copying behavior with strict audit tracking mechanism for every sensitive information access operation record.

We reserve the right to carry out reasonable clause update on this Privacy Policy as prompted by updated global data protection standard and platform business expansion progress; all revised policy content will be fully published on this dedicated Privacy Policy page for users to check latest provisions conveniently, and continued website browsing and shopping behavior after policy update release will be deemed as user’s automatic recognition of updated policy terms.